There are a few reasons why I can only give 3 stars. My biggest issue is the fact that my jammypack looks nothing like the one showed in the photo. I think if you’re going to spend $50 on something you should get what they say you’re going to get. I was also really disappointed with the overall customer service. I ordered this for a friends birthday and wanted it to arrive on time so when I tried using the tracking number they gave me it kept showing the same status or “preparing to ship your order” and the tracker STILL stated this even AFTER I received the package. After 12 days of the same message, I emailed the company asking about my package on 3 different occasions and have yet to receive a response. So I ended up ordering another one from amazon just in case. The amazon one arrived in 2 days and works just as good in my opinion. I definitely won’t be ordering or recommending this site again which is a shame because the concept of a Bluetooth ***** pack is awesome.
